Trade Terms & Conditions

1). Our pricing term is Free Into Store Australian Capital cities. Surcharge shall apply for delivery to rural or country areas.

2). Our pricing currency is Australian Dollar.

3). Our pricing is GST exclusive.

4). Artwork setup cost: Nil unless we need to do creative design or redraw artwork or client.

5). Sampling cost: sample cost shall be charged if order not to come and the first time sample would be free and any subsequent samples shall be charged. All transit cost of samples shall be borne by customers.

6). Our pricing includes generic accessories. Surcharge shall apply for custom made accessories.

7). Our pricing validity period is 90 days unless with our further notice.

8). Any requests of change after approval of SOT or pre-production sample shall incur additional costs and lead time.

9). Color printing is not color binding. The industrial tolerance on color variation is 5%.

10). Replacement warranty: 45 days after delivery

11). Lead time:

Peak season (Feb-May): 3 weeks after approval of SOT or PPS

Off peak season: 4 weeks after approval of SOT or PPS

12). Surcharge may apply for express delivery less than 10 days.

13). Payment terms (very important):

  • Please fill out credit application form before ordering with us.
  • 1st year business transactions: net 14 days after invoice date
  • 2nd year hereafter: net 30 days after invoice date

14). Five consecutive late payments shall lead to suspension of customer account and termination of delivery.